Gaming should be a source of fun, not a burden. At 1ten, you're always in control of how you play.
Join Now1ten believes online gaming is a fun form of entertainment — as long as it's enjoyed mindfully and within healthy limits. Responsible Gaming means staying aware of how you spend your time, money, and attention — and making sure gaming never has a negative impact on your personal life or family.
The number of online gaming users in Bangladesh is growing every day — and so is the risk of gaming addiction. 1ten takes this risk seriously and actively works to protect the wellbeing of every one of our users.
We don't just provide gaming services — we create a safe environment where you know when to stop. 1ten's responsible gaming tools are completely free and available at any time.
If you or someone you know is struggling to control their gaming, please use the information and tools below. Seeking help is not a weakness — it takes real strength.
Important: 1ten is an entertainment platform — not a source of income or a solution to financial problems. Never bet with borrowed money or funds you can't afford to lose.
At 1ten, every player's mental and financial wellbeing matters more to us than gaming revenue.
Read through the questions below. If you answer "Yes" to more than two, take a moment to pause and reflect.
After your budget runs out, do you find yourself trying to get extra money so you can keep betting?
Are you repeatedly chasing losses — betting more and more just to win back what you've lost?
Is gaming causing conflict with family or friends, or are you hiding it from them?
Is gaming cutting into time you'd normally spend on work, studies, or family?
Do you feel restless or anxious when you try to stop gaming?
Have you ever placed bets using borrowed money or funds meant for essential expenses?
If you answered "Yes" to more than two: This is a warning sign. Use the tools below or contact our support team. Seeking help is nothing to be ashamed of.
All these tools are available on 1ten for free — active anytime, effective immediately
Set your own daily, weekly, or monthly deposit cap. Once set, the limit cannot be increased for at least 7 days.
Effective ImmediatelySet a limit on how long you play in one sitting. Once the time is up, the platform will automatically log you out.
Effective ImmediatelyTake a temporary break of anywhere from 24 hours to 30 days. During this period, you will not be able to log in to the platform.
Effective ImmediatelyPermanently exclude yourself for a period ranging from 6 months to 5 years. This period cannot be ended early — it is a serious and binding decision.
Permanent DecisionSet a cap on how much BDT you can lose within a given period. Once the limit is reached, betting will automatically stop.
Effective ImmediatelyYou'll receive pop-up notifications at regular intervals showing how long you've been playing and how much you've won or lost.
Effective ImmediatelyTo activate these tools, go to your account settings or contact us directly at support@1ten.bestto send us an email.
Responsible play isn't about quitting — it's about playing with awareness. Follow these habits and gaming will always stay enjoyable.
Decide before you start how much BDT you're willing to spend today. Once that budget is gone, stop for the day — remember, this is entertainment, not an investment.
Don't play for long stretches at a time. Take at least a 10-minute break every hour. Set a timer on your phone — it's simple, but it works.
Winning isn't the goal of gaming — having fun is. If you lose, keep a cool head. Chasing losses with more bets is never the smart move.
Don't place bets when you're angry, frustrated, drunk, or exhausted. Your judgment is impaired in these states.
Let someone in your family know that you play online and how much you play. Hiding it is the first sign that something may be wrong.
1ten doesn't just follow the rules — we actively work to protect our players
Age is verified at the point of registration on 1ten. There is absolutely no way for anyone under 18 to create an account — this is strictly enforced.
Our system automatically detects unusual betting patterns. If a problem is identified, our team will reach out to you directly.
Our customer support team is trained in gaming addiction awareness and is ready to help you directly and compassionately in Bangla.
Every promotion and advertisement on 1ten carries a responsible gaming message. We never encourage excessive play.
You can view your full betting and transaction history at any time. Keeping a clear record of your spending has never been easier.
1ten follows the guidelines of international responsible gaming organisations. These standards are verified through regular audits.
Click the profile icon in the top right corner and look for the "Account Settings" or "Responsible Gaming" option.
Deposit limits, session time, cooling-off, or self-exclusion — choose whichever tool works best for you.
Enter your preferred limit or time and confirm. Changes take effect immediately.
If you can't find the settings or prefer to speak with someone directly support@1ten.bestto send us an email or reach us via live chat.